Question 1

Do I need a credit card to start?

Accepted Answer

No. Sign up with your work email and start the 14-day trial immediately. No credit card required until you choose to upgrade to a paid plan.

Question 2

What email providers do you support?

Accepted Answer

Gmail, Outlook, Microsoft 365, Google Workspace, and any custom SMTP/IMAP server. We use OAuth 2.0 for Gmail and Outlook — your credentials are never stored in plain text.

Question 3

How do email sequences work?

Accepted Answer

Build multi-step sequences with custom delays between each step. LogiqLead automatically stops sending to a lead once they reply, so they never receive irrelevant follow-ups.

Question 4

How does the suppression list work?

Accepted Answer

Import your do-not-contact lists at any time. LogiqLead automatically excludes suppressed emails from all campaigns. Bounced emails and unsubscribes are added to suppression automatically.

Question 5

Is my data secure?

Accepted Answer

Yes. All data is encrypted at rest and in transit. Your email credentials are encrypted using industry-standard protocols. We are GDPR compliant and never sell your data.

Question 6

What happens after my trial ends?

Accepted Answer

After 14 days, sending emails is disabled. Your data remains accessible (read-only where appropriate). You can upgrade to Starter ($29/mo) or Growth ($79/mo) at any time to continue using the product.

Frequently Asked Questions